Hello my name is Sheldon and I am a HP customer executive Suppose you have to print some   of your important documents but you  can not do it  because you HP  printer error offline .It can be irritating. It may be caused because of outdated errors, setting errors or connection issues. You can fix it by checking the cartridges and printer tray, remove pending jobs and get it online manually, run hp printer scan doctor, set printer as default, reinstall or update. You can take help from our hp envy excellent and smart team who have almost more than 10 years of experience.